FAQ
Frequently Asked Questions
Five straightforward answers about RushBuy orders, quotes, delivery timing, payment and updates.
Which stores can I order from?
Any South African store, online or in-store, can be considered. Send us the store and item details and we'll confirm whether we can handle the request.
How much does RushBuy cost?
Pricing depends on the item, order and run. Message us with what you want and we'll provide a quote before anything is purchased.
How long does delivery take?
Timing can vary depending on store fulfilment, the run and border conditions. We'll give you the expected timing with your quote and keep you updated.
How do I pay?
We confirm the quote with you first. Nothing is purchased until you've confirmed the quote and payment.
How do I track my order?
We'll keep you updated directly with the key stages of your order — including confirmation, purchase, transit and delivery.
Still unsure? Message us and we'll help you work it out.